An AI receptionist free trial should tell you whether the service fits your real calls before the first subscription charge.
Three different offers are often confused: a temporary product trial, a free demonstration and a tutorial for building your own receptionist.
Atlas offers a temporary trial with clear billing conditions.
The trial lasts 7 days, includes 100 free minutes and requires a card.
This guide explains what the trial includes, what it costs once it ends, and how to turn 7 days into a decision you can defend, with a written test plan instead of a vague impression.
Why an AI receptionist trial needs a plan
Seven days is short. A business owner who signs up and then waits for calls to arrive naturally may reach day seven having heard the agent handle two or three conversations, none of them difficult.
That tells you very little. The calls that decide whether a receptionist is worth keeping are the awkward ones: a caller who mumbles an address, someone who switches language halfway through, a request the agent is not allowed to fulfil.
A plan lets you create those situations on purpose, inside the trial window, and compare what happened with what you expected. It also protects you from the opposite mistake: judging the whole service on one unusual call.
The Atlas AI receptionist free trial includes 100 minutes
The 100 free minutes apply once during the trial.
They do not renew every month.
A card is recorded at signup, and the first subscription charge occurs on day seven.
After the trial, every call minute is billed from the first minute.
Usage costs $0.25 per minute and each call is rounded up to the next full minute.
A 70-second call therefore counts as two minutes.
The rounding matters for your test budget. Ten very short test calls of 20 seconds each count as ten minutes, not three. Plan your 100 minutes with that in mind.
The subscription price depends on the selected plan
The launch offer is $49 per month for the first 20 US customers.
The customer keeps that price while the subscription remains active.
The regular monthly price is $99.
The annual plan costs $470.40 per year, equivalent to $39.20 per month when billed annually.
Usage charges are added to the subscription after the trial.
What a typical month costs after the trial
The formula is the subscription plus $0.25 for each billed minute. Here is what that looks like at the launch price of $49 per month, to help you decide whether the trial usage is representative of your real volume.
| Billed minutes in the month | Subscription | Usage | Total |
|---|---|---|---|
| 50 | $49 | $12.50 | $61.50 |
| 100 | $49 | $25 | $74 |
| 200 | $49 | $50 | $99 |
If your trial calls reveal that most conversations last three or four minutes, you can estimate your own volume by multiplying your usual number of weekly calls by the average length, rounding each call up.
The setup process takes 3 to 5 days after questionnaire approval
The customer completes a questionnaire about the business, services and call process.
BotLib configures Atlas from that information.
The customer calls the agent, listens to it and requests adjustments.
The agent begins handling real customers after approval.
The documented setup time is 3 to 5 days after validation of the questionnaire.
The published terms do not establish that the trial clock starts only after activation, so that timing should be confirmed before purchase.
A demonstration is not the connected delivered agent
The pre-purchase demonstration lets you hear how the receptionist speaks.
It does not book appointments because your Google Calendar has not been connected yet.
The delivered agent can check real availability and create appointments after the connection is configured.
Do not reject the booking function because the demonstration does not access your private calendar.
Do not assume the demonstration proves the final calendar workflow either.
A written test plan you can copy
Before the first call, write down what should happen. After the call, compare. The table below gives you a starting structure; adapt the scenarios to your trade.
| Scenario | What you expect | Where to verify |
|---|---|---|
| Routine request from a new customer | Name, phone number and request captured correctly | Owner email and transcript |
| Request for an available slot | Atlas offers a free time and writes the appointment | Google Calendar |
| Request for an occupied slot | Atlas does not double-book and offers another time | Google Calendar and transcript |
| Caller speaks French | Atlas follows in French | Transcript |
| Caller switches language mid-call | Atlas follows the switch | Transcript |
| Request for a live transfer | Atlas explains it cannot transfer and offers a callback | Transcript |
| Request for a technical diagnosis | Atlas does not diagnose and promises no arrival time | Transcript |
| Question that is not in your business sheet | Atlas does not guess and flags it to you | Owner email |
Eight calls of about three minutes each use roughly 24 of your 100 free minutes, which leaves room to repeat any scenario that went wrong.
Test 1: Confirm names, numbers and addresses
Use a fictional ordinary customer request.
Check whether Atlas captures the name and confirms the phone number.
If your business visits customers, check whether it requests the service address.
Review the transcript to see whether those details were captured accurately.
Spell an unusual surname or street name on purpose. A receptionist that handles clear speech well can still stumble on unfamiliar names, and you want to know how it behaves before real customers do the same.
Test 2: Check a real available calendar slot
Use a test calendar after the delivered agent is connected.
Place one available slot and one occupied slot in the calendar.
Check whether Atlas offers the available option without double-booking the occupied time.
Confirm that the appointment uses the correct time zone.
Test 3: Verify English and French handling
Atlas supports English and French.
It detects the caller’s language and can switch during the conversation.
It does not support Spanish.
Test only the language pair you need and inspect the captured details after the call.
Test 4: Ask for something Atlas cannot do
Request a live transfer, technical diagnosis or emergency dispatch.
Atlas should stay inside its documented role.
It does not transfer calls, diagnose problems or promise an arrival time.
If the business supplies an emergency number, Atlas can communicate it, but the caller must dial separately.
The goal of this test is not to find a flaw. It is to confirm that the limits match what you were told, and to decide whether those limits are acceptable for your business.
Test 5: Review the owner email
Atlas emails the owner after every call.
The recap includes the outcome, duration, contact details, request, appointment information, summary and full transcript.
If Atlas handled a call poorly, the subject contains [PROBLEME].
If an appointment was booked and the caller supplied an email address, Atlas sends the caller an email confirmation.
Atlas does not send SMS messages.
How to read a transcript during the trial
The full transcript is the most useful object you receive, because it shows the whole conversation rather than a summary of it. Read it with four questions in mind.
- Did the agent answer what was asked? A polite reply that ignores the question is a failure, even if the tone is good.
- Did it stay inside its role? It should not invent a price, a delay or a diagnosis that your business sheet does not contain.
- Did it confirm the essentials? Name, phone number and, when relevant, address should be repeated back to the caller.
- Would you be comfortable if a real customer had heard this? This is the question that matters most, and it cannot be answered by a checklist.
When something sounds wrong, note the exact sentence. That precision makes the adjustment request quick to act on during the setup and review phase.
Use the 100 minutes as a planned test budget
Do not spend the trial on random calls.
Plan a small set of scenarios that cover routine intake, appointment booking, language handling and operational limits.
Record what should happen before each call.
Compare the expectation with the transcript, calendar event and owner email.
This process produces a decision based on your workflow rather than a general impression of the voice.
What the trial cannot tell you
A structured trial is informative, but it has limits worth keeping in mind.
- It cannot predict your call volume. Test calls are yours, not your customers’. Your real minutes, and therefore your real monthly bill, only appear once customers call.
- It cannot reproduce every caller. You can imitate an accent or a hesitation, but real callers are more varied than any script.
- It does not replace your own judgment of fit. If you need live call transfer or SMS, no amount of testing will make Atlas provide them. Both are outside what it does.
Knowing this keeps the decision honest: you are verifying that the documented behaviour matches your needs, not proving that nothing will ever go wrong.
Making the day-seven decision
The first subscription charge occurs on day seven, so the decision has to be made before then. A simple way to frame it:
- Keep it if the captured details were accurate, the calendar events were correct, the limits are acceptable and the recaps give you what you need to follow up.
- Ask for adjustments if the problems were about wording, tone or business facts. These are configuration points, not reasons to leave.
- Stop if a limit is a dealbreaker, for example if you cannot work without call transfer or SMS.
Before you start, confirm in writing how to stop the subscription, so that you do not discover the process on day six.
Confirm these points before you start the trial
- You should confirm which subscription plan will begin on day seven.
- You should confirm how the trial timing relates to the 3-to-5-day setup process.
- You should prepare a Google Calendar for the booking test.
- You should list the business facts and prices Atlas may communicate.
- You should identify the calls that require a person or separate emergency process.
- You should understand that the 100 free minutes are available once during the trial.
Review the current conditions on the US pricing page and the documented workflow on the Atlas page.